Edumentors.co.uk is a one-to-one tutoring platform for pupils aged 4 to 19. We find talented tutors like
you from leading UK Universities to help children succeed in their academic journey
No. Edumentors operates as a freelance marketplace (similar to eBay or Amazon), not as an employer. Please
see our Terms and Conditions (Section 13) for details.
Yes! You can continue tutoring after graduation or leaving the UK. Please note: Stripe requires a
UK-registered address for payments.
Our support team is available Monday–Sunday, 10:00 AM – 7:00 PM (UK time) via support chat and email
support@edumentors.co.uk. Messages outside these hours will be answered as soon as possible.
Becoming a Tutor
Click “Become a Tutor” on our site, follow the steps, and book your 30-minute interview via the link sent
to your email. After that, we’ll guide you through verification so you can start tutoring.
Yes! The welcome email with instructions is sent automatically once you have met the initial application
requirements.
Experience helps but isn’t essential. If you’re passionate about teaching and committed to dedicate your
time to students, we’ll support you to become a great tutor.
Tutoring on the Platform
No, Edumentors helps to connect you with students whose needs match your profile. Just keep your profile
complete and your availability updated weekly. Make sure to be as responsive as possible to the team to
make sure that you do not miss any opportunities.
Yes! You set your own availability. Although, we require tutors to be available for at least 15 hours per
week and committed to tutoring for up to 12 months. Consistency is expected by every parent.
Yes. You set your own rates as you gain experience. You will be able to increase your hourly rate by 20%
each quarter.
Yes, please ensure to confirm the updated schedule with the parent and student in your designated group
chat 48 hours in advance. Once confirmed, you can send a request for rescheduling via the platform
bookings or tag a team member inside the group chat in order to assist you with rescheduling. Frequent
changes may lead to: cancellation fees, disruption to the students schedule, and loss of trust from team
members (Terms and Conditions, Section 14).
Tutor Guidelines help you protect your wellbeing, set clear boundaries, and deliver great sessions. Find
them in your Edumentors app: Profile > Tutor Guidelines.
Payments & Taxes
All payments are handled via Stripe, sent directly to your bank account.
Payment schedule:
3rd of each month – for sessions from the 16th to end of the previous month
18th – for sessions from the 1st to 15th of the month
Only completed sessions are paid.
Yes, if your income exceeds the HMRC tax-free threshold. We recommend speaking to a tax professional, as
requirements vary by country.
References
We cannot issue formal reference letters (since you’re not employed), but we can provide a confirmation
email with your activity and start date, please email at support@edumentors.co.uk
Support & Contact
Before onboarding: email support@edumentors.co.uk
After activation: contact us via support chat on your tutor dashboard for faster response.
Free Trials
Free Trials exist for parents and students to meet their potential tutor and understand if the teaching
style matches their child before they commit to sessions.
A trial session is an opportunity to get yourself booked. Ensure that you are punctual, accept the trial
quickly, and deliver it based on the standards set on your interview with your Tutor Onboarding Manager.
Click on Bookings and once accepted it will ask you to paste a meeting link. You can use: Google, Zoom or
Microsoft Teams.
An Edumentors staff member will attend every trial alongside the student and a parent. Please admit the
team member to the meeting promptly.
Unless a specific topic is requested, choose a subject you enjoy teaching. Prioritise showcasing your
strengths with interactive tools to make the trial engaging and fun.
Sessions
After a successful trial, you will receive a booking request. Please accept the session promptly to secure
the client.
Pending Payment means the session has not been paid for by the parent yet. Please do not start a session
unless the status is “Confirmed”, make sure to contact support if your session is starting soon and the
status is “Pending Payment”.
Cancellations and Rescheduling
Tutors must give at least 24 hours’ notice before rescheduling or cancelling a session to avoid a fine.
Frequent rescheduling will disrupt the students schedule and it could lead to a cancellation.
A makeup session is a missed paid session that was marked as completed before it could be updated. It will
still show in the schedule at the original time, but the session itself will happen at the new rescheduled
time. This means that the rescheduled session will not be on your dashboard / calendar.